Interesting… I never thought of this.

… prospective/current customers and users on a regular basis. Likely more than you and your UX team. While your research team is planning out studies, the customer success team is in the trenches talking with happy and frustrated customers.
UX needs alliances
540
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Craig Phillips
Pierce Otlhogile-Gordon, Ph.D.
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1 min read·
Mar 26, 2019
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Interesting… I never thought of this.
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Written by Pierce Otlhogile-Gordon, Ph.D.658 Followers
·299 Following
a knowledge architect. building social change education.
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